Privacy Policy

Furnicom SARL

Last Updated: November 10, 2026

At Furnicom SARL, we value the trust of our customers, partners, and website visitors. We are committed to handling personal information responsibly, transparently, and with respect for your privacy.

This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, contact our team, request quotations, submit inquiries, or communicate with us through our digital channels.

1. About Furnicom SARL

Furnicom SARL is a Lebanon-based company specializing in educational supplies, school and institutional furniture, playground equipment, sensory rooms, uniforms, educational toys, learning resources, educational technology, and complete educational project solutions.

We work with schools, nurseries, universities, educational institutions, municipalities, NGOs, contractors, businesses, and individual customers in Lebanon and internationally.

For the purposes of this Privacy Policy, Furnicom SARL is responsible for the personal information it collects and processes in connection with its business activities.

Company: Furnicom SARL
Website: https://www.furnicom.net
Address: Furnicom Building, New Rawda, Dekwaneh, Lebanon
Email: info@furnicom.net
Telephone: +961 1 690 630
WhatsApp: +961 71 667 679

2. Information We Collect

Depending on how you interact with Furnicom, we may collect the following information:

Personal and Contact Information

  • Full name

  • Email address

  • Telephone or WhatsApp number

  • Company, school, or organization name

  • Professional role or position, when provided

  • Business or delivery address, when relevant

Project and Inquiry Information

  • Products or services requested

  • School, institutional, or project requirements

  • Project locations, dimensions, and specifications

  • Floor plans, drawings, reference images, and other documents voluntarily shared with us

  • Quotation requests, order details, and relevant correspondence

Website and Technical Information

When you visit our website, certain technical information may be collected through website hosting services, cookies, or analytics technologies, where enabled. This may include browser type, device information, approximate location derived from IP addresses, pages visited, and website interactions.

We do not intentionally request sensitive personal information through our standard sales and project inquiry forms.

3. How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Responding to inquiries and providing customer assistance.

  • Preparing quotations, proposals, product recommendations, and project specifications.

  • Communicating with customers about educational projects, orders, deliveries, and installations.

  • Coordinating with schools, organizations, contractors, and project representatives.

  • Processing and fulfilling orders and related contractual obligations.

  • Maintaining business records and improving customer service.

  • Managing our website, digital communications, and advertising inquiries.

  • Complying with applicable legal, regulatory, and accounting obligations.

Where permitted by applicable law and relevant consent or communication preferences, we may also share updates about our products, services, and projects.

4. Facebook, Instagram, and Advertising Lead Forms

Furnicom may use advertising and inquiry forms provided by Meta platforms, including Facebook and Instagram.

When you voluntarily submit one of these forms, we may receive the information you provide, including your name, email address, WhatsApp number, organization type, and project requirements.

We use this information to:

  • Identify and understand your inquiry.

  • Contact you regarding your requested products or services.

  • Discuss project requirements and potential solutions.

  • Prepare quotations or arrange further consultations.

Submitting an inquiry does not obligate you to make a purchase.

Your use of Facebook, Instagram, and other third-party platforms is also subject to the respective platform's privacy practices and policies.

5. Email, Telephone, and WhatsApp Communications

Customers and prospective clients may communicate with Furnicom through email, telephone, WhatsApp, website forms, and social media messaging.

When you contact us or request a response, we may use the contact information provided to discuss your inquiry, coordinate your project, or provide relevant quotations and information.

WhatsApp communications are also subject to the privacy practices of WhatsApp and its service providers.

We do not treat a project inquiry as automatic consent to receive unrelated promotional messages. Where marketing consent is required, we will request it separately.

You may ask us to stop sending promotional communications at any time by contacting us directly.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor interactions, and improve the browsing experience.

Depending on the technologies enabled on our website, third-party service providers may also process certain technical or usage information.

Where required by applicable law, we will provide appropriate information and choices regarding non-essential cookies.

You may also manage cookies through your browser settings. Disabling certain cookies may affect some website features.

7. Sharing of Personal Information

Furnicom does not sell personal information to third parties.

We may share relevant information when reasonably necessary with:

  • Employees and authorized representatives involved in handling inquiries, orders, and projects.

  • Suppliers, manufacturers, logistics providers, or installation partners involved in fulfilling requested services.

  • Website hosting, email, communication, and technology service providers.

  • Professional advisers and relevant authorities where required by applicable law.

We limit such sharing to information reasonably necessary for the relevant purpose and seek to handle it appropriately.

8. Data Storage and Security

We take reasonable organizational and technical measures intended to protect personal information against unauthorized access, misuse, loss, or inappropriate disclosure.

Access to customer and project information is limited according to operational needs.

Although we aim to safeguard the information entrusted to us, no internet-based communication or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, manage business relationships, fulfill orders, maintain relevant records, and comply with applicable legal obligations.

Retention periods may vary depending on the nature of the information, the purpose for which it was collected, and any applicable legal requirements.

When information is no longer reasonably required, we take appropriate steps to delete it or otherwise limit its continued use.

10. International Projects and Data Transfers

Furnicom serves customers and organizations in Lebanon and internationally.

Where necessary to manage international projects, quotations, procurement, shipping, or related services, relevant business information may be processed or shared across national borders.

We seek to handle such information responsibly and in accordance with applicable data protection requirements.

11. Your Privacy Choices and Requests

Subject to applicable law, you may contact Furnicom to:

  • Request information about personal data we hold concerning you.

  • Request corrections to inaccurate information.

  • Request deletion of information where applicable.

  • Object to or request limitations on certain uses of your information.

  • Withdraw consent where processing relies on your consent.

  • Request that promotional communications stop.

To submit a privacy-related request, please email info@furnicom.net.

We may need to verify your identity before fulfilling certain requests.

12. Children's Privacy

Our website and general business inquiry forms are intended primarily for adults, including parents, educators, school administrators, institutional representatives, and other customers.

We do not knowingly seek to collect personal information directly from children through our standard business inquiry forms.

Where project materials include information or images relating to children, such information should be provided only with appropriate authorization and handled with due care.

If you believe a child has submitted personal information to us without appropriate authorization, please contact us so we can review the matter.

13. Third-Party Websites and Services

Our website may contain links to external websites, social media platforms, messaging services, and other third-party resources.

Furnicom is not responsible for the privacy practices or content of third-party services. We encourage visitors to review the relevant privacy policies before providing personal information.

14. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website functionality, business practices, or applicable legal requirements.

Any updates will be published on this page with a revised "Last Updated" date.

15. Contact Us

For questions about this Privacy Policy or how Furnicom handles personal information, please contact:

Furnicom SARL
Furnicom Building, New Rawda, Dekwaneh, Lebanon
Email: info@furnicom.net
Telephone: +961 1 690 630
Website: https://www.furnicom.net

© 2026 Furnicom SARL. All Rights Reserved.